Legal notice
Distributor
Kano Trade Consultant Co.
Responsible person
Representative Director, Kano Arashi
Address
Postal code 150-0001
Kawashima Bldg. 102 and 201, 5-50-1 Jingumae, Shibuya-ku, Tokyo
Telephone number
03-6805-0316
Office hours: 10:00-18:00 (except Saturdays, Sundays, and national holidays)
*If your inquiry is received outside of our office hours, please contact us by e-mail.
E-mail address
info@maruki-ec.com
Home page
https://maruki-ec.com/
Product selling price
Please refer to each product page.
Other Charges
Shipping fee (TA-Q-BIN: 880 yen per package except Hokkaido, Okinawa, and some isolated islands; free shipping for orders over 10,000 yen)
Handling charges (190 yen for payment at convenience stores, 330-660 yen for cash on delivery)
Payment methods and domestic orders
We accept payment by credit card, Amazon Pay, Apple Pay, and Google Pay.
▶︎ Credit Cards
Kano Trade Consultant Co.
Responsible person
Representative Director, Kano Arashi
Address
Postal code 150-0001
Kawashima Bldg. 102 and 201, 5-50-1 Jingumae, Shibuya-ku, Tokyo
Telephone number
03-6805-0316
Office hours: 10:00-18:00 (except Saturdays, Sundays, and national holidays)
*If your inquiry is received outside of our office hours, please contact us by e-mail.
E-mail address
info@maruki-ec.com
Home page
https://maruki-ec.com/
Product selling price
Please refer to each product page.
Other Charges
Shipping fee (TA-Q-BIN: 880 yen per package except Hokkaido, Okinawa, and some isolated islands; free shipping for orders over 10,000 yen)
Handling charges (190 yen for payment at convenience stores, 330-660 yen for cash on delivery)
Payment methods and domestic orders
We accept payment by credit card, Amazon Pay, Apple Pay, and Google Pay.
▶︎ Credit Cards
We accept Visa, Mastercard, and American Express credit cards.
Debit cards Debit cards issued by the above credit card companies are also accepted.
JCB is accepted for purchases made with Amazon Pay. (You must have an Amazon account to use this service.)
Please note
Payment must be made in one lump sum
The name on the card must match the name of the purchaser
To prevent fraud, a security code will be used to verify your identity.
If the credit card information is incomplete, we may contact you for verification or cancel your order.
▶︎Apple Pay
Available when registered with a Mastercard or American Express card; Visa and JCB are not accepted.
▶︎Google Pay
Google Pay is available for registered Visa, Mastercard, and American Express cards.
▶︎PayPal
Learn more about PayPal.
▶︎Amazon Pay
You can sign in and pay with your Amazon Japan account without registering a customer account with us.
Please note that Amazon Pay is only available to Amazon Japan account holders:
Payment is made with the credit card registered in your Amazon account.
For information on recommended browsers for Amazon Pay, please visit the Amazon Pay support page.
For more information on Amazon Pay, please visit the Amazon Pay Help page.
▶︎Paidy (Buy now, pay later)
Paidy is an online payment service that can be used with an email address and cell phone number without a credit card. You will be notified of the invoice amount and payment method by email and SMS by the 5th of the following month.
The following payment methods are available
Account transfer (handling charge: free of charge)
Convenience store (handling charge: 356 yen including tax)
Bank transfer (handling charge: varies by bank)
A cell phone capable of receiving SMS messages is required.
For more information on Paidy, please click here and read the FAQ.
Payment Period
Credit card payment: Payment is confirmed at the time the order is placed.
Convenience store payment: Payment must be made within 2 days of ordering.
Cash on delivery: Please pay the delivery person in cash upon delivery.
Payment Methods / International Orders
We accept payment by credit card, Apple Pay, Google Pay, and PayPal.
▶︎ Credit Cards
We accept Visa, Mastercard, and American Express credit cards.
Debit cards issued by the above credit card companies are also accepted.
Please note
Payment must be made in one lump sum
The name on the card must match the name of the purchaser
To prevent fraud, we use a security code to verify your identity
If the credit card information is incomplete, we may contact you for verification or cancel your order.
▶︎Apple Pay
Apple Pay is available by registering your Visa, Mastercard, or American Express card.
▶︎Google Pay
Google Pay is available by registering with Visa, Mastercard, and American Express cards.
▶︎PayPal
For more information about PayPal, please click here.
Product Delivery Time
If the product is in stock, it will be shipped within 1-3 business days from the date of order. We will contact you for convenience if the product is on order.
Returns and Exchanges
We accept returns and exchanges only within 7 days of receipt of goods.
Shipping costs will be borne by us if the product is defective, and by the customer if the return/exchange is for the customer's own reason.
How to order
Select the color and quantity of the product you wish to purchase and click "Add to Cart".
Confirm the contents of your cart and enter your desired delivery date and time and any other requests in the order comments.
Click "Proceed to Checkout.
Enter your personal information.
*Check your email settings as automated email notifications may be filtered as spam.
Select your shipping method.
Select your payment method.
Confirm your order information and click "Pay Now" to complete the process.
You will receive an automatic order confirmation email.
Please note
Your order is not confirmed until you complete the purchase process. Adding items to your cart does not guarantee purchase during periods of high demand.
Items shown are in online inventory. Online and in-store availability may vary.
Please contact us if you wish to purchase products beyond our stock levels.
Products shown online may vary slightly in color and finish.
We do not accept orders for resale. If a purchase is determined to be for the purpose of resale, such as purchasing a large quantity of a particular product or ordering the same product multiple times, the order may be canceled regardless of whether or not the order is completed.